Overview

Identity crime can happen to anyone — 1 in 6 Americans have been impacted by an identity crime¹ — no matter how careful you are. That’s why your company is offering you Allstate Identity Protection Pro+ as a benefit.

Allstate Identity Protection is proud to offer a broad, inclusive definition of “family” that covers everyone under your roof (or under your wallet) — no matter their age.²

Get comprehensive identity monitoring and fraud resolution designed to help you protect yourself and your family against today’s digital threats.

For over 90 years, Allstate has been protecting what matters most. Prepare for what’s next with:

Identity, financial account, and credit monitoring

24/7 alerts and fraud recovery

Up to $1 million in identity theft expense reimbursement³

Enrollment

Start monitoring and protecting your identity.

Enroll online through our secure website.

To enroll you will need your Employee ID, which you can find on your paycheck. To locate your paycheck, login to InSideCox.com > Health and Money > My Pay Information. Please note that you will need to enter 0 + your Employee ID number. For example, the EEID should look like this: 000123456.

Enroll Now

Tell Me More

Enroll in Allstate Identity Protection Pro Plus for $8.95 per month or $16.95 per month for coverage for the entire family.

With Allstate Identity Protection Pro Plus, you’ll get access to:

Allstate Digital Footprint^TM
Identity and credit monitoring
Dark web monitoring
Monthly updated credit score and annual credit report
Social media reputation monitoring
Digital wallet storage and monitoring
Financial threshold monitoring
Full-service fraud remediation with a dedicated Privacy Advocate
$1 million identity theft insurance policy
Deceased family member coverage and remediation
Sex offender alerting
Data breach notification
Tri-bureau credit monitoring
Unlimited credit scores and reports from TransUnion
Annual tri-bureau credit score and report
$1 million 401(k) and HSA reimbursement

Tax fraud refund advance
Social account takeover monitoring
Credit freeze assistance and in-portal credit lock
In-portal credit disputes
Expanded family coverage for seniors 65+ in your family
Stolen wallet emergency cash, up to $500
Alerts for emerging threats and scams
Enhanced financial protection, including up to $1 million for:
- Home title fraud expense reimbursement
- Deceased family member fraud expense reimbursement
- Professional fraud expenses reimbursement
Family digital safety
Robocall blocker
Ad blocker

Contact Us

Hours M-F 9a-6p ET
Phone 1-855-601-1782
Email customer.service@mercer.com

FAQs

Answers about the plan, including eligibility, options, enrollment, customer service and more.

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Who is the provider?

Allstate Identity Protection, a part of the Allstate Corporation family and companies, is a leader in identity and privacy protection. Previously known as InfoArmor, their commitment to innovation allows them to service millions of employees. Backed by a trusted name in protection, with a legacy of trust and excellence in the benefits space, they’re more dedicated than ever to helping people safeguard their data, identity, and most of all, their privacy.
How can this help me?

Identity fraud and data breaches are a growing concern for many. Allstate Identity Protection has continued to innovate their solutions to the dangers of identity theft, offering extensive monitoring and up to $1 million expense and stolen funds reimbursement.³ Their service provides 24/7 access to in-house experts who can fully take on remediation and restoration in the event of fraud or identity theft.³
Who is eligible?

Protect yourself and your loved ones with a family plan that includes senior family coverage for parents, in-laws, and grandparents over the age of 65, as well as everyone "under your roof and wallet."
When can I enroll?

Enroll anytime! Sign up year-round to begin protecting yourself and your family.
What if my employment status changes?

If you leave or retire from your current employer, you can continue your coverage without interruption, subject to applicable law and the policy’s terms and conditions. Although payroll deduction will no longer be available, you can opt for direct bank account deduction, credit card billing, or home billing. Higher rates may apply.
My bank/credit card offers identity protection. Why would I need Allstate Identity Protection?

Allstate Identity Protection invests considerable resources into developing and advancing identity theft technology, and spends hours learning how identity thieves work. This means that these identity protection services are far broader and more comprehensive than a bank or credit card, which is usually based only on credit. Not only do these services monitor it all, but also fully manage and restore your identity in the case of fraud, which means you do none of the legwork. Finally, an up to $1 million identity theft insurance policy means you don’t have to cover the costs of recovering your identity.³
Is it safe to give Allstate Identity Protection my information?
Allstate Identity Protection's comprehensive information security policy applies to all of its employees, consultants, contractors, and vendors:
- Your information is stored solely in an encrypted data center on non-public networks behind firewalls using network address translation and address control lists
- Security protocols enable only a limited number of professionals to access data on a need-to-know basis
- All facilities utilize the latest security measures, as well as state-of-the-art surveillance and alarm systems
If you have any questions about this identity protection service, you can contact Allstate Identity Protection at 1-800-789-2720.

¹2021 Identity Fraud Study, Javelin Strategy & Research

² Only available with a family plan. Ability to enroll in family plans is dependent on enrollment method. Allstate Identity Protection’s coverage definition can be aligned with client’s benefits eligibility. Contact your Allstate Identity Protection representative for more details.

³ Identity theft insurance covering expense and stolen funds reimbursement is underwritten by American Bankers Insurance Company of Florida, an Assurant company. The description herein is a summary and intended for informational purposes only and does not include all terms, conditions and exclusions of the policies described. Please refer to the actual policies for terms, conditions, and exclusions of coverage. Coverage may not be available in all jurisdictions. Product may be updated or modified prior to availability. Certain features require additional activation.

Allstate Identity Protection is offered and serviced by InfoArmor, Inc., a subsidiary of The Allstate Corporation.

Identity Theft Protection